Privacy Policy
Last updated: July 22, 2026
This Privacy Policy describes how Aqra Academy ("we", "us", or "our") collects, uses, and discloses your information when you use our mobile application (the "App").
By using the App, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you use the Aqra Academy app, we may collect the following types of information:
- Personal Information: Information such as your name, email address, phone number, and account credentials when you register or communicate with us.
- Device and Usage Data: Automatically collected information including your device type, operating system version, unique device identifiers, and diagnostic data (such as crash reports via Sentry).
- Files and Media: If you choose to upload assignments, profile pictures, or other content, the App may request access to your device's camera, photo gallery, or file system. We only access these files when you explicitly grant permission.
- Microphone Data: The App may request access to your microphone to allow you to record audio for educational purposes (e.g., reciting or answering questions). Audio is only recorded when you actively initiate the recording.
2. How We Use Your Information
We use the collected information for various purposes, including:
- To provide, maintain, and improve our educational services.
- To manage your account, track your progress, and deliver announcements.
- To send you push notifications regarding updates, tasks, or important academy news (via Firebase Cloud Messaging).
- To detect, prevent, and address technical issues or bugs.
3. Third-Party Services
Our App utilizes third-party services that may collect information used to identify you. These services include:
- Google Play Services & Firebase: Used for push notifications, analytics, and app functionality.
- Sentry: Used for crash reporting and application performance monitoring.
We encourage you to review the privacy policies of these third-party providers for more details on how they handle your data.
4. Permissions Required by the App
To provide full functionality, Aqra Academy may ask for the following permissions:
- Camera & Storage: To upload photos or files for profile setups and assignments.
- Microphone: To record audio answers or voice notes.
- Notifications: To alert you about new announcements, feed updates, or academic notices.
You can enable or disable these permissions at any time through your device's settings.
5. Data Security
We value your trust in providing us your Personal Information, thus we strive to use commercially acceptable means of protecting it. However, remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.
6. Children's Privacy
Our Services are designed for educational purposes. If you are a parent or guardian and you are aware that your child has provided us with Personal Information without your consent, please contact us. We will take steps to remove that information from our servers.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
8. Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at:
- Email: support@aqraacademy.com